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Culture, Behaviour and Pastoral Care

Pupils at Trinity Secondary

Culture, Behaviour and Pastoral Care

Helping pupils feel known, safe, supported and ready to learn.

At Trinity Secondary, we want every pupil to feel known, safe, supported and ready to learn. Our culture is built on warm relationships, clear expectations and a strong sense of belonging.

We know that parents want to understand not only what their child will learn, but how they will be cared for, guided and supported each day. At Trinity, pupils are part of a school community where adults know them, expectations are clear, and support is available when they need it.

Our approach is rooted in our Christian vision of life in all its fullness. We want pupils to grow in confidence, character, responsibility and ambition, so they can flourish academically, socially and personally.

Known, safe and ready to learn: clear expectations, strong relationships and pastoral care help pupils grow in confidence, character and responsibility.

A calm and purposeful school

A calm school begins with clear routines, consistent expectations and positive relationships. We want pupils to understand what good behaviour looks like, why it matters, and how their choices affect others.

Our expectations are built around respect, responsibility and care for the wider community. Pupils are supported to arrive ready to learn, take pride in their conduct, show kindness to others and make the most of each school day.

When expectations are clear and relationships are strong, pupils can feel secure. This helps them focus on learning, build confidence and take positive steps as they move through Secondary school.

High expectations with care

At Trinity, high expectations and pastoral care belong together. We want pupils to work hard, behave well and aim high, while understanding that young people sometimes need guidance, encouragement and support to make the right choices.

Staff work with pupils to help them understand expectations, develop self discipline and take responsibility for their actions. We do not see behaviour simply as a list of rules. We see it as part of character development.

Pupils are encouraged to become reflective, resilient and thoughtful young people who understand themselves, respect others and contribute positively to school life.

Restorative practice and responsibility

Trinity uses a restorative approach to help pupils understand mistakes, repair harm and move forward. When something has gone wrong, pupils are supported to think carefully about what happened, who was affected and what needs to happen next.

Restorative conversations help pupils take ownership of their actions. They also help those who have been affected to have their voice heard.

This approach does not remove consequences. It strengthens them by helping pupils understand the impact of their choices and how to rebuild trust. It supports emotional intelligence, responsibility and a stronger school community.

Family Groups and daily belonging

Family Group time is an important part of pastoral care at Trinity Secondary. Pupils are part of a smaller daily group where they are known, noticed and supported.

Family Group leaders see pupils regularly and help provide a consistent point of contact within the school day. This gives pupils time to settle, reflect, prepare for learning and raise concerns if they need help.

Family Group time also supports reading, PSHE, character development, knowledge organiser work, revision skills, community awareness and wider personal development. It helps pupils build the habits, confidence and relationships they need to thrive.

Houses and smaller communities

Our House system gives pupils another layer of belonging within the wider Trinity family. Every pupil belongs to a house, creating smaller communities across the school.

Through houses, pupils can take part in competitions, challenges, charity work, leadership opportunities and events that celebrate effort, teamwork and contribution.

The House system helps pupils build confidence, resilience, camaraderie and pride in their school community. It also gives pupils opportunities to earn house points through positive behaviour, effort, achievement and living out Trinity values.

Recognising positive behaviour

We believe it is important to recognise pupils when they make positive choices. Praise, encouragement and rewards help pupils understand that effort, kindness, resilience and contribution matter.

Positive behaviour is recognised through everyday classroom praise, house points, leadership opportunities, participation in events and celebration of pupils who show Trinity values in action.

This matters because confidence grows when pupils know that adults see their effort. Recognition helps pupils feel valued and encourages them to keep making positive choices.

Support when pupils need help

Pastoral care at Trinity is built around knowing pupils well. If a pupil needs support, staff work together to understand what is happening and what may help.

Support may come through Family Group leaders, Heads of Year, senior staff, mentoring, wellbeing support, SEND support or contact with parents and carers. Where appropriate, pupils may also be supported through targeted interventions or external agencies.

We want pupils to know that asking for help is a strength. Whether a pupil is worried, finding learning difficult, managing friendship issues or needing emotional support, our aim is to respond with care, consistency and practical support.

Wellbeing and emotional support

Pupils learn best when they feel safe, settled and understood. Trinity promotes positive wellbeing through whole school approaches and, where appropriate, more targeted support.

Wellbeing support may include mentoring, counselling, mindfulness, emotional regulation strategies and pupil leadership through Wellbeing Ambassadors. Pupils are encouraged to talk to trusted adults and to develop strategies that help them manage difficult or anxious times.

We want every pupil to understand that wellbeing is part of learning, growing and living well with others.

Pupil voice and peer support

Pupils are active members of the Trinity community. Through pupil leadership, Trinity Voice, buddies, peer mentors and Wellbeing Ambassadors, pupils are given opportunities to support others and help shape school life.

Trinity Voice gives pupils a way to share feedback and ideas. Buddies help younger pupils settle into Secondary school. Peer mentors support younger pupils academically and socially. Wellbeing Ambassadors help raise awareness of mental health and encourage pupils to access support.

These roles help pupils develop responsibility, confidence, empathy and leadership. They also strengthen the sense that every pupil has a voice and a part to play.

Working with parents and carers

Strong pastoral care works best when school and home work together. We value open communication with parents and carers and want families to feel confident contacting us if they have a concern.

Parents know their children well, and their insight helps us support pupils more effectively. We aim to work in partnership with families so that pupils receive consistent messages, clear support and the encouragement they need to succeed.

Where a pupil needs additional help, we will work with parents and carers to understand the concern, agree next steps and review support where needed.

Safeguarding and additional needs

Safeguarding is central to school life at Trinity. We are committed to promoting the welfare of pupils and providing a safe environment where concerns can be shared and responded to appropriately.

Some pupils may need additional support with learning, communication, emotional regulation or sensory needs. Our SEND information sets out how pupils are supported through inclusive teaching, interventions, resources and specialist guidance where appropriate.

Families who would like more detailed information should visit our Safeguarding and SEND pages or contact the school office.

A culture where pupils can flourish

Culture, behaviour and pastoral care are not separate from learning. They make learning possible.

At Trinity Secondary, pupils are supported to grow as learners and as people. They are encouraged to work hard, treat others well, take responsibility, seek help when needed and contribute positively to the community.

This is part of the Trinity journey. From Year 7 to Year 11, we want pupils to become confident, capable and compassionate young people who are ready for their next step.

Useful links

Contact us

If you have a question about culture, behaviour, pastoral care or support at Trinity Secondary, please contact the school.

Secondary Phase: Trinity Secondary, Taunton Road, Lee, London, SE12 8PD

Telephone: 020 8852 3191

Email: admin@trinity.lewisham.sch.uk